If you wish to schedule an appointment, then please contact our Call Center directly, the Embassy does not schedule its own appointments:
- From Venezuela dial: 0-800-847-3388 (there is a charge of US$24 for booking an appointment for up to 5 persons of a same family).
- From Aruba, Curacao or Bonaire dial: 1-602-5679833 (there is a charge of US$19 for booking an appointment for up to 5 persons of a same family).
- From USA dial: 1-877-274-6682 (there is a charge of US$20 for booking an appointment for up to 5 persons of a same family).
Please note: If you use a credit card issued by a Venezuelan bank, the card will need to have the CADIVI permit for internet purchases before it can be used. This is the only way to schedule an appointment. The credit card used can belong to anyone; it does not need to belong to the specific applicant. The system only accepts Visa and/or Master Card. If you have a foreign credit card you should have no problem.
You can schedule an appointment by either way, online or call center.
The appointment obtained from the On Line Service cannot be changed at the Call Center. The appointment obtained trough the Call Center can be changed in the On Line Service.
Please also review the visa process webpage.